Limeade is an employee experience software company that helps build great places to work. Our platform unifies employee well-being, engagement, and inclusion solutions with industry-leading communications capabilities. Recognized for its own award-winning culture, Limeade helps every employee know their company cares. To learn more, visit www.limeade.com.
We're committed to creating a mission-driven, positive and inclusive culture of improvement made up of the best and brightest people in the business. And we've got the awards to back it up: Puget Sound Business Journal ranked us #1 Best Workplace in Washington, and Seattle Business ranked us one of the top three Best Companies to Work for in Washington State. In addition, we're one of the fastest-growing companies in North America (Deloitte's Technology Fast 500™), and Fortune magazine recognized us as a Best Workplace for Women. Limeade is a global company that embraces a distributed workforce and has users in more than 100 countries. Our headquarters are in Bellevue, WA.
About the role:
Limeade is searching for a Systems Administrator that has a strong understanding of Windows and MacOS administration. The Systems Administrator's main responsibilities are to manage and maintain Windows Active Directory / Azure Active Directory, JAMF and Microsoft Office 365 environment including Exchange, SharePoint and Teams. They will act as a top escalation point for the Help Desk. This is a full-time remote position.
This role can be fully remote.
Create and update departmental procedures/technical documentation.
Upgrade systems and processes as required for enhanced functionality and security issues
Troubleshoot problems reported by various systems, team members and/or users
Create, verify, and restore various system backups
Monitor systems daily and respond immediately to security or usability concerns
Manage the configuration and operation of Windows/ Mac OS images in Intune and JAMF
Assign and maintain user logins, access privileges, and email accounts
Provide level 3 technical support for both hardware and software issues
Respond to and resolve escalated help desk requests
Keep both the LAN (Local Area Networks) and WAN networks operational and functioning at optimal levels
Assists in maintaining, testing and inventory of IT software and equipment
Identify gaps in our current environment and recommend changes or enhancements as needed to improve efficiency through automation and scalability
Work with other teams to drive new projects ensuring that security best practices and standards are maintained
Participate in Limeade’s Security Incident Response Program as needed
Assist with patching and vulnerability management program and remediation efforts as it pertains to server infrastructure and endpoints
Support company-wide initiatives for HIPAA, SOC 2, GDPR, and related regulatory compliance requirements
Ability to demonstrate our values in an on-going and consistent way
4+ years’ experience in system administration
Bachelor's degree in related fields or relevant professional certification, such as Security+, Network+, MTA MCSA, MCSE, CISM, CISSP, are a plus
High-level knowledge of a hybrid Microsoft Active Directory / Azure Active Directory and Group Policy Management.
Deep understanding of Microsoft Azure services – MFA, DLP, MDM, IP, PIM
Ability to install Windows and MacOS desktop operating systems
Proficient with Deployment Tools such as JAMF, Intune, Windows AutoPilot, ManageEngine and deploying client/server images.
Knowledge of patching, system vulnerabilities, endpoint protection, and security threats
Basic understanding of project management goals and practices
Ability to participate in on call rotation and work flexible hours as needed for limited project work
Excellent communication, documentation, and people skills
Ability to handle confidential material in a responsible manner
Must be proficient in PowerShell scripting with some experience with Bash or Python
Limeade provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Limeade will provide reasonable accommodations for qualified individuals with disabilities.
This position is open to remote workers located in the United States and Canada.