Organizational Communication Point of View

Due to an ever-changing global workforce and evolving working arrangements, it is important that employees be provided with the technology, tools and structures necessary to stay connected with their coworkers, managers, leaders and organization.

When organizations approach communication with a lens of care, it can foster team performance and engagement as well as instill a sense of trust, support and inclusion in employees.

This paper reviews why organizational communication matters and outlines the characteristics of positive communication. We also present findings on how organizational communication relates to factors including employee engagement, well-being, burnout, inclusion and feeling valued by, connected to and cared for by one’s organization.